Your Mobile Gateway to Transport, Events, Utilities & More
With *DiGi Ticket's 1258# USSD code, you can access a wide range of ticketing and payment services without data or a smartphone.
Step 1: Dial the USSD Code
From any phone, simply dial:
*1258#
Works on all GSM networks
Compatible with both feature phones and smartphones
No internet or app required
Step 2: Choose Your Service
After dialing, you'll see a menu with multiple services:
1. Bus Trips
2. Train
3. Movies
4. Events
5. My Tickets
0. Cancel
Just reply with the number of the service you want.
Step 3: Enter Details
Based on your selection, you'll be prompted to:
Choose your departure and destination
Cinema, Movie and Show time
Events and Locations
Confirm your transaction details
Everything is designed for quick, simple responses.
Step 4: Make Your Payment
Pay securely using the following options:
MTN - MoMo Mobile Wallet
Airtel - SmartCash Mobile Wallet
All transactions are instant, and you receive a digital receipt.
Step 5: Receive Confirmation
You'll get an SMS confirmation with your:
Ticket details or code
Show the SMS to access transport or event
At entry point, the ticket code or pin will be validated by the bus conductor or events officer using our Validator App
How to Onboard the DiGi Ticket Platform
Whether you're a public institution, transport operator, school, or service provider, DiGi Ticket gives you a fast, secure, and inclusive way to digitize ticketing and revenue collection using USSD technology.
Step 1: Expression of Interest (EOI)
Submit your request to onboard the DiGi Ticket platform by contacting our onboarding team:
Email : onboard@digiticket.com.ng
Phone No : +234 802 105 6922
We'll schedule a discovery session to understand your operations, services, and revenue flows.
Step 2: Needs Assessment & Service Mapping
We work with you to:
Identify what payments or services to digitize
Map locations, fare structures, or service fees
Define your service categories (e.g., transport routes, events, utilities, etc.)
We'll schedule a discovery session to understand your operations, services, and revenue flows.
You'll also choose your preferred disbursement method (bank accounts or wallets).
Step 3: Agreement & Documentation
We'll sign a Service Level Agreement (SLA) covering:
Roles and responsibilities
Revenue sharing (if applicable)
Data privacy & security compliance (NDPR, etc.)
Support levels and reporting frequency
You'll also submit:
Business registration or operating license
Bank account details
Key contact persons
Step 4: System Configuration & Short Code Allocation
Our tech team will:
Set up your service on the *1258# USSD menu
Configure your admin dashboard
Enable real-time revenue monitoring and transaction tracking
Connect payment gateways (SmartCash, MoMo, Bank USSD, etc.)
We also test the flow end-to-end to ensure zero errors before launch.
Step 5: Agent or Staff Training
We train your designated team or field agents on:
How to use the USSD flow
How to access the dashboard
How to verify ticket/payment codes
How to resolve common issues quickly
Training materials and customer scripts are provided.
Step 5: Agent or Staff Training
We train your designated team or field agents on:
How to use the USSD flow
How to access the dashboard
How to verify ticket/payment codes
How to resolve common issues quickly
Training materials and customer scripts are provided.
Step 6: Go Live & Support
Once everything is verified, your service goes live to the public. We offer:
24/7 technical support
Real-time reconciliation and reporting
Periodic upgrades and system optimizations
Frequently Asked Questions
What is Digi Ticket Franchise?
DigiTicket Nigeria Ltd, which is based in Lagos Nigeria offers Franchise options to start the business in other states in Nigeria. For a lump sum non refundable fee an exclusive Franchise option is given to the Franchisee for Three years.
How much does a Franchise cost and what does a Franchisee get in return?
The lump sum fee is calculated on the basis of largeness of the area, the business potential, volume of traffic etc. In return for the Lump sum fee and Franchise for a particular state, the Franchise gets 75 % of the business generated from the State or a particular area. The Head office or the DigiTicket retains 25 % from the area or state of the Franchisee.
Do a Franchisee need technical knowledge?
The Franchisees will be given Training and technical support all the time. A person who has technical knowledge need to be recruited from the Franchisee's side To be in charge and updating the upgrades and sharing of information in other areasOf development.
When do the Franchisees earn the 75 % of the business?
All accounts will be settled every three months, as DigiTicket earns commission or a percentage on sales or the number of texts. Therefore all monies will be going Into the account of the Head office bank accounts. An identification process will be done by means of code to identify the texts coming in from the state or area allocated to the Franchisee.
Can the Franchise be cancelled?
The Head office reserves the right of cancelling a Franchise in the event of no business generated by the Franchisee after a review of 6 months.
What are the obligations of the Franchisee?
The Franchisee need to develop and market the concept of DigiTicket by getting customers like, bus companies, cinema companies, Football stadiums etc. All such marketing costs shall be borne by the Franchisee as in this business model the Franchisee earns 75 % of the business generated in the area allocated to the Franchisee.
What are the obligations of the Franchisor or DigiTicket Nigeria ltd?
The Franchisee has obtained permissions, licenses and approvals from the Government to run the business for which considerable money has been spent,
The Franchisor will make sure; such licenses are current and up to date to make sure there are no disruptions in carrying on the business. As stated earlier, the Franchisor will offer technical support and Training periodically and when technology gets upgraded. An annual or 6 monthly meeting will be organised by the Franchisor to give an opportunity to meet all the Franchisees in different regions to share the knowledge & experience for product improvement.
